Versatile OS version control

Selectively update operating system versions

With Knox E-FOTA, IT admins can choose an OS version to ensure compatibility with in-house apps. Without this service, OS updates are either blocked, or only allowed for upgrades to the latest version.

No user interaction needed

IT admins can update Android operating system versions on devices without interrupting end-users. This enables IT admins to control OS versions on unattended devices as well.

Schedule updates

IT admins can schedule OS updates for a set time and date to prevent business interruptions. If an emergency security issue arises, latest security patches are immediately deployed.

*Knox E-FOTA only guarantees that the firmware update will start at a specified time and does not guarantee the OS update duration time or end time.

Forced update to target devices

IT admins can force OS updates to all of their devices. This allows for efficient device management, as all employee devices consistently run the same OS version.


Setup and configuration

EMM sync

Sync device and group information with the MDM/EMM console

Out of box installation

Onboard devices without user intervention

Device info upload

Upload device information via the Reseller Portal (Knox Deployment Program)

Campaign control

Update options

Support for multi-device model and sequential update in one campaign

Push & polling

Push campaigns to devices and poll server for updates

Status update

Receive campaign operation status



Standalone management console with advanced features


Support for multiple E-FOTA licenses


Operational dashboard including firmware and OS status information



SOC for Service Organizations: Trust Services Criteria (Type 2)

*Only available on the cloud version of Knox E-FOTA One.


Server options

Server options

Cloud or on-premise
License types

License types

Supported locations

Supported locations

View all locations



Download the latest leaflet for Knox E-FOTA for feature highlights

Introduction video

See how Knox E-FOTA can deliver benefits for B2B customers.

How-to video

See how you can register and use Knox E-FOTA Cloud Edition.

View more resources Hide resources

Get started

Get a 90-day free trial

Get access to the Knox E-FOTA console and start a free full-feature trial.

Or purchase a commercial license

Purchase an annual licence from your local Knox reseller

Frequently asked questions

What’s included in my 90-day free trial?

A trial for Knox E-FOTA One includes all features of both solutions, with no restrictions. You can register devices, install client apps to devices, and execute push updates.


The trial license is valid for 90 days.

What happens when my trial ends?

After your trial license key expires, continue using Knox E-FOTA with a commercial license key purchased from a Knox reseller.

What are the prerequisites of using Knox E-FOTA?

To use Knox E-FOTA, you need supported Samsung devices running Knox version 2.5 or higher.

More questions?
View Knox E-FOTA FAQs

Contact a business sales expert

Our Knox sales team is ready to collaborate with you to address your biggest business challenges. Please provide your contact details to discuss a project with our sales team.

Success story


A leading specialty chemical manufacturer Evonik leveraged Knox E-FOTA, Knox Mobile Enrollment and Enterprise Technical Support to help adopt Industry 4.0 practises.

Technical Support

Technical support

Already a Knox user? Log in to your Samsung Knox account to submit a support technical ticket.

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