Knox E-FOTA

Control OS versions

It’s tough managing a fleet of devices when your employees are on different OS versions. Some older versions are vulnerable to security issues, yet the latest one may not be optimized for your in-house software. The Knox E-FOTA solution allows businesses to remotely control OS updates by enforcing version updates only confirmed by the IT admin.

Knox E-FOTA (Enterprise Firmware-Over-The-Air) is an enterprise solution that controls OS versions on Samsung mobile devices to maximize cost efficiency. Ensure latest security patches are deployed to devices on schedule. IT admins can test updates before deployment, ensuring compatibility between in-house apps and new OS versions.

Selectively update OS versions

With Knox E-FOTA, IT admins can choose an OS version to ensure compatibility with in-house apps. Without this service, OS updates are either blocked, or only allowed for upgrades to the latest version.

No user interaction needed

IT admins can update device OS versions without interrupting end-users. This enables IT admins to control OS versions on unattended devices as well.

Schedule updates

IT admins can schedule OS updates for a set time and date to prevent business interruptions. If an emergency security issue arises, latest security patches are immediately deployed.

*Knox E-FOTA only guarantees that the firmware update will start at a specified time and does not guarantee the OS update duration time or end time.

Forced update to target devices

IT admins can force OS updates to all of their devices. This allows for efficient device management, as all employee devices consistently run the same OS version.

Product features

There are two versions available: Knox E-FOTA on MDM and Knox E-FOTA Advanced. Select the right version of Knox E-FOTA for your business needs:

Knox E-FOTA on MDM relies on your respective EMM/MDM console (API provided by Samsung). It supports Android OS 7.0 (Nougat) and above.

Knox E-FOTA Advanced does not require an MDM/EMM and functions through a standalone web console. It supports Android OS 5.0 (Lollipop) and above, and requires a client app installed on mobile devices.

Knox E-FOTA Advanced

Also includes Knox E-FOTA on MDM features

 
 
 
 
 
 
 
 
 
Forced update (silent)

Forced update (silent)

Push silent OS update to devices without any user interaction needed
Learn more.
Server options

Selective OS version

Select a certain OS version to be pushed
Scheduled update

Scheduled update

Set specific date and time of OS update
Scheduled update

Forced update (critical)

Push OS to devices without user interaction, but user can delay update during an ongoing critical job.
Learn more
Scheduled update

Monitoring dashboard

Dashboard for update status
Scheduled update

Android OS 5.0 onward support‡

Knox E-FOTA Advanced supports Android OS 5.0 (Lollipop) and above
Independent web console

Independent web console*

Standalone web console for admins (www.samsungefota.com)
On-premise service

On-premise service†

In-network or dedicated host-based FOTA service.
Learn more
Retry setting

Retry setting

Control the action on update failure
Network bandwidth control

Network bandwidth control

Balance network load
Wi-Fi only mode

Wi-Fi only mode

Option to download and update only in Wi-Fi mode
 
 
 
 
 
Forced update (silent)

Forced update (silent)

Push silent OS update to devices without any user interaction needed Learn more.
Server options

Selective OS version

Select a certain OS version to be pushed
Scheduled update

Scheduled update

Set specific date and time of OS update

*Knox E-FOTA Advanced requires a client app installed in the mobile devices.

†If On-premise Knox E-FOTA Advanced is required, please contact efota@samsung.com.

‡Knox E-FOTA on MDM supports Android OS 7.0 (Nougat) or above

Availability

Server options

Server options

Cloud or on-premise
License types

License types

Yearly
Supported devices

Supported devices

Devices running Knox 2.5+
Supported locations

Supported locations

View all locations

Resources

Flyer

Download the latest flyer for Knox E-FOTA.

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Leaflet

Download the latest leaflet for Knox E-FOTA for feature highlights

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Introduction video

See how Knox E-FOTA can deliver benefits for B2B customers.

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How-to video

See how you can register and use Knox E-FOTA Cloud Edition.

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View more resources Hide resources

Get started

Get a 90-day free trial

Select which version of Knox E-FOTA would you like to try:

Or purchase a commercial license

Purchase an annual licence from your local Knox reseller

 

Frequently asked questions

What’s included in my 90-day free trial?

A trial for Knox E-FOTA Advanced or Knox E-FOTA on MDM includes all features of both solutions, with no restrictions. You can register devices, install client apps to devices, and execute push updates.

 

The trial license is valid for 90 days.


What happens when my trial ends?

After your trial license key expires, continue using Knox E-FOTA with a commercial license key purchased from a Knox reseller.


What are the prerequisites of using Knox E-FOTA?

To use Knox E-FOTA, you need supported Samsung devices running Knox version 2.5 or higher.


More questions?
View Knox E-FOTA FAQs
Contact a business sales expert

Our Knox sales team is ready to collaborate with you to address your biggest business challenges. Please provide your contact details to get started with a free trial or discuss a project with our sales team.

Success story

Manufacturing

A leading specialty chemical manufacturer Evonik leveraged Knox E-FOTA, Knox Mobile Enrollment and Enterprise Technical Support to help adopt Industry 4.0 practises.

Technical Support

Technical support

Already a Knox user? Log in to your Samsung Knox account to submit a support technical ticket.