Knox E-FOTA (Enterprise Firmware-Over-The-Air) is an enterprise solution that controls OS versions on Samsung mobile devices to maximize cost efficiency. Ensure latest security patches are deployed to devices on schedule. IT admins can test updates before deployment, ensuring compatibility between in-house apps and new OS versions.
Selectively update OS versions
With Knox E-FOTA, IT admins can choose an OS version to ensure compatibility with in-house apps. Without this service, OS updates are either blocked, or only allowed for upgrades to the latest version.
No user interaction needed
IT admins can update device OS versions without interrupting end-users. This enables IT admins to control OS versions on unattended devices as well.
Schedule updates
IT admins can schedule OS updates for a set time and date to prevent business interruptions. If an emergency security issue arises, latest security patches are immediately deployed.
*Knox E-FOTA only guarantees that the firmware update will start at a specified time and does not guarantee the OS update duration time or end time.
Forced update to target devices
IT admins can force OS updates to all of their devices. This allows for efficient device management, as all employee devices consistently run the same OS version.
Product features
There are two versions available: Knox E-FOTA on MDM and Knox E-FOTA Advanced. Select the right version of Knox E-FOTA for your business needs:
Knox E-FOTA on MDM relies on your respective EMM/MDM console (API provided by Samsung). It supports Android OS 7.0 (Nougat) and above.
Knox E-FOTA Advanced does not require an MDM/EMM and functions through a standalone web console. It supports Android OS 5.0 (Lollipop) and above, and requires a client app installed on mobile devices.
Knox E-FOTA Advanced
Also includes Knox E-FOTA on MDM features
Forced update (silent)
Push silent OS update to devices without any user interaction neededLearn more.
Selective OS version
Select a certain OS version to be pushed
Scheduled update
Set specific date and time of OS update
Forced update (critical)
Push OS to devices without user interaction, but user can delay update during an ongoing critical job.Learn more
Monitoring dashboard
Dashboard for update status
Android OS 5.0 onward support‡
Knox E-FOTA Advanced supports Android OS 5.0 (Lollipop) and above
Retry setting
Control the action on update failure
Network bandwidth control
Balance network load
Wi-Fi only mode
Option to download and update only in Wi-Fi mode
Forced update (silent)
Push silent OS update to devices without any user interaction needed Learn more.
Selective OS version
Select a certain OS version to be pushed
Scheduled update
Set specific date and time of OS update*Knox E-FOTA Advanced requires a client app installed in the mobile devices.
†If On-premise Knox E-FOTA Advanced is required, please contact efota@samsung.com.
‡Knox E-FOTA on MDM supports Android OS 7.0 (Nougat) or above
Availability
Server options
Cloud or on-premise
License types
Yearly
Resources
Get started
Get a 90-day free trial
Select which version of Knox E-FOTA would you like to try:
Or purchase a commercial license
Purchase an annual licence from your local Knox reseller
Our Knox sales team is ready to collaborate with you to address your biggest business challenges. Please provide your contact details to get started with a free trial or discuss a project with our sales team.
Technical support
Already a Knox user? Log in to your Samsung Knox account to submit a support technical ticket.