Knox Guard

Risk management solution for device installment plans

Knox Guard

Knox Guard is a new cloud-based service enabling carriers, financial partners, and retailers running installment plans to remotely message and lock Samsung devices.

From out-of-the-box till final payment, Knox Guard customers can monitor device subscription payments, notify delinquent customers of their overdue subscription status, and remotely lock devices.

Highly secure lock

Lock Samsung devices with hardware-based Knox security. With layers of protection built from the chip-up, Samsung devices with Knox Guard are protected against malicious attempts to disable fraud-and-theft deterrence capabilities.

Blocking unauthorized firmware

Blocking unauthorized firmware

IMEI tamper-proof

IMEI tamper-proof

Network bypass restricted

Network bypass restricted

Wide range of granular restrictions

Prevent unpaid devices from being resold in the gray market by sending message notifications with various options or restricting device use, either entirely or partially. Once the user's payment subscription has been restored to good standing, the device can be unlocked and functionality restored.

Reminder notification options

Reminder notification options

Restrict key device features and usage

Restrict key device features and usage

Various lock methods

Various lock methods

Streamlined operation

Knox Guard delivers a customized device management process and better user experience through a variety of automation and integration options that best fit your legacy processes and systems.

Availability

Server options

Server options

Cloud
License types

License types

Per- device, One-time
Supported devices

Supported devices

View list
Supported locations

Supported locations

View all locations

Resources

Flyer

Download the latest flyer for Knox Guard for feature highlights.

View flyer
Product video

An introduction video to Samsung Knox Guard.

Play video
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Get started

Knox Guard

90-day free trial

Get access to the Knox Guard console and start a free full-feature trial.

 
Technical Support

Technical support

Already a Knox user? Log in to your Samsung Knox account to submit a support technical ticket.

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