GDPR and Samsung B2B services
What does the GDPR mean for me as a Samsung Knox customer?
The GDPR has been created to protect consumers and their personal data. It defines personal data as any form of data than can be used to identify a person. As a Samsung Knox customer, you can request to have your personal information exported or deleted and/or to have your account deleted.
What steps has Samsung Knox taken to comply with the GDPR?
When requested by an account holder, samsungknox.com, seap.samsung.com, and other Samsung B2B services will:
- Support their request to export their user data within 30 days.
- Delete a customer’s data within 30 days.
- Update a customer’s data within 30 days.
- Delete their account within 30 days.
What information do we collect about you?
We collect personal information that you provide, such as your name, address, email address, country and contact details, job title and position, company, registration details, and any communications you send or deliver to us.
How do I request my customer data be removed from SamsungKnox.com?
To request removal of your data or to delete your account, please visit the Knox dashboard, go to Account information, and click on Privacy settings. From here, you can request to export/delete your personal data, or to delete your account.
Where is my personal information stored on SamsungKnox.com?
SamsungKnox.com and related Knox sites use Amazon Web Services for database storage. You can read about AWS’s data protection regulations
How can my company remain compliant with GDPR while using Knox products?
Mobile security can have a big impact on your journey to GDPR compliance. Workforces need solutions to keep data secure while allowing them to be agile, collaborative, and productive. Samsung Knox products keep you up to date with the latest compliance requirements, and evolve to help you stay ahead of the game.
Where can I learn more about the GDPR?
An official overview of GDPR is available at eugdpr.org.
Where can I learn more about Samsung’s compliance with the GDPR?
An official overview of Samsung’s compliance with GDPR is available at samsung.com/gdpr.
Who can I contact to get more information about Samsung’s readiness for GDPR?
If you have specific questions about GDPR, please contact us at:
Data Protection Officer
Samsung Electronics (UK) Limited
Samsung House, 1000 Hillswood Drive, Chertsey, Surrey
Or contact us by visiting our Privacy Support page.