February 28, 2021

Knox Release Highlights - January and February 2021

Samsung Knox Team

We are excited to share the past month's release highlights, upcoming releases and features, and content highlights of January and February 2021.


Release highlights

  1. [Knox Manage] Samsung Knox Manage v21.2 was released on Feb. 25, 2021; Knox 
  2. [Knox Capture] Knox Capture v1.0.1 was released on Feb. 25, 2021
  3. [Knox Service Plugin] Knox Service Plugin R20 was released on Jan. 25, 2021
  4. [Knox Cloud Services] Knox Cloud Services v1.38 planned in March 2021
  5. [Knox Manage] Knox Managed was certified as Android Enterprise Recommended. Details available here
  6. [Android Enterprise Recommended] Chosen Samsung devices were certified as Android Enterprise Recommended. Details available here


Upcoming releases and features

Knox Product



Release Date

Knox Manage


Knox Mobile Enrollment Integration

  • Customer can configure both Knox Mobile Enrollment and Knox Manage in a Knox Manage console

Android 11 provisioning improvements

  • Knox Support on Work Profile on company-owned device

Support Web app distribution through MGP

Alert enhancement

  • Selected alerts can be sent to IT admins by email

SSO for Sub Admin

  • Knox Manage Super-admin will be able to invite Sub-admin like Knox Cloud Service products

Full Release notes 21.1

Jan. 7, 2021


Android Enterprise enhancements

  • Unified password policy
  • Improvements for Work Profile on company owned device
  • Wi-Fi setting > MSCHAPV2 authentication type

Cloud-based Azure AD support for user sync

Knox Mobile Enrollment Integration Improvement

iOS Improvements

  • Support Force iOS Update
  • Device Location History Improvements

Geo-fencing Event Notification

Full Release Notes 21.2 

Feb. 25, 2021

Knox Capture


  • Support for Android 11 OS
  • Solving German umlauts issue about DataMatrix
  • Support for DataMatrix encoded in ISO-8859-1

Feb. 25, 2021*

*depending on the region and device model


  • Support for XCover 5
March 2021

Knox Mobile Enrollment


  • EE/JDM device model recognition by model DB (For easy license creation)

March 2021

Knox Configure


  • Cover release button fix
  • Trail and commercial license will work for EE devices 
  • Upcoming Knox Cloud Services 1.38 release updates:
  • Battery optimization management for wearable Knox Configure
  • Touch sensitivity management improvements
  • App configuration push & management improvements
  • Disable USB connection popup

March 2021

Knox Platform for Enterprise


  • Work profile on company-owned devices
  • Separated apps
  • Lock screen enhancements
  • Deep Settings customization
  • Bug fixes and feature enhancements


Dec. 1, 2020

Knox Service Plugin


  • HW Key remapping - Launch app/activity and send intent
  • Display - set the touch sensitivity of device
  • Keyboard control - set default keyboard for application
  • Power Management - enable / disable concentrate mode
  • Advance Access Control - Lock Profile with Face authentication
  • Device Connectivity - Enable SIM Lock 1/2
  • Smart Switch Control - Enable / Disable smart switch

Jan. 25, 2021

Knox E-FOTA One


  • EFOTA One and MS Intune limitation for group sync (Current limitation for MS Intune is 999 groups)

Jan. 29, 2021

Knox Unified Service Portal (USP)


  • Knox E-FOTA, SC+ integration
  • Knox Manage soft integration (consolidated onboarding)

March 2021

Knox Managed Service Provider Portal


  • Knox E-FOTA One integration
  • Roles and Permissions of Managed Service Provider Admin
  • Allow Managed Service Provider to change customer email address

March 2021



  • Setting up Microsoft's Azure Active Directory (Azure AD) integration with Samsung Knox services account, for KC and KME users is now possible. For more information please check webpage


Enterprise Edition


  • EE Legacy license (Knox Configure Enterprise Edition & Knox E-FOTA on MDM Enterprise Edition) will no longer be provided  from Aug. 1, 2021
  • Customers officially informed on Jan. 28, 2021 through samsungknox.com blog and by an e-mail registered for Enterprise Edition legacy license generation
  • Samsung Knox Portal Customers can generate EE Legacy License in samsungknox.com until July 31, 2021


Knox E-FOTA on MDM


End of Sales & Service Notice 

  • End of Sale - Jan. 31, 2021
  • End of Service - July 31, 2022

Jan. 31, 2021

July 31, 2022


Content highlights



On the launch of Android Enterprise Essentials

[Galaxy S21]

Introducing the Galaxy S21: Supporting today’s hybrid workplace

[Knox Managed Service Provider]

Knox: Getting started with the Knox MSP program

[Knox Enterprise Technical Support]

Knox: Enterprise Technical Support Customer Portal

[Knox Capture]

Getting started with Knox Capture: Admin | Samsung - YouTube


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