MiCab provides tablets with its app to taxi companies to help drivers compete with the new generation of popular ride-hailing apps. The company found, however, that drivers weren’t always living up to the MiCab brand promise. MiCab couldn’t easily track driver location or curb unprofessional behavior. Drivers sometimes went dark or were slow to respond, which could produce negative reviews for both app and driver.
MiCab chose a Samsung solution that includes both tablets and the Knox Manage enterprise mobility management solution (EMM) to centrally manage tablets and drivers across the Philippines archipelago. MiCab now can track device location and regulate tablet usage. Drivers cannot install undesirable, potentially distracting apps, go offline or remove SIM cards, or exceed data usage.
Samsung’s cutting-edge technology was excellent, very easy to use, and the Samsung tablets and Knox Manage met our budget requirements.
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