Mobile teaching platform helps Chinese students refocus their priorities

Mobile teaching solutions are helping prepare students for the future, but sometimes students have other ideas. Excoord Group found out that some students were using its mobile teaching platform — built on Samsung tablets — to exchange media files during class or play games at home. Parents complained. Excoord realized that it needed more oversight over how students engaged with its platform.
About the company
  • Industry: Education
  • Company size: Medium
  • Location: China

Headquartered in Xi’an, China, Excoord Group has offered technology solutions for educators since 2014. Its Xiaomayi mobile teaching platform for K-12 education is used by teachers in school districts across China to facilitate group discussion, explain exercises, and deliver quizzes and results. Students also use the solution for homework and teacher feedback.


Fostering learning, less distraction

The Excoord mobile teaching platform, built on Samsung tablets, has earned an excellent track record by helping teachers in schools across China improve classroom education. Teachers use the solution to facilitate group discussion, explain exercises, and deliver quizzes and results. Students also use the solution for homework assistance and teacher feedback.

Some schools, however, reported that students were using the devices to play instead of learn. Students were using the tablets in class to exchange media files using Bluetooth, for example. Meanwhile, parents complained that their children were playing games on the tablets after class instead of studying. Some students had also performed factory resets of devices — which then deleted all installed learning resources.

Excoord Group put together a list of requirements when it realized it needed better control over its mobile teaching platform. The company wanted to increase student focus during class and help students manage time with devices after school. Additionally, the company wanted to add controls to protect the underlying platform and prevent students from adjusting settings.


Knox Configure helps minimize student distractions, adds controls

Excoord reached out to its technology partner Samsung to help it refocus its solution on education and improve device oversight. The team used Knox Configure, a cloud-based service that enables organizations to remotely configure a large number of Samsung devices and tailor them to specific needs. After adding new controls and remote capabilities, Excoord tested the updated solution in two classrooms before rolling it out more broadly.

To keep students focused in-class, the company blocked students from downloading and using certain applications and prevented students from using the Media Transfer Protocol and Bluetooth. This effectively shut down students’ ability to share entertainment files. The team also prevented students from accessing specific settings to disable firmware updates and the factory-reset capability.

To keep students focused after class and to prevent device abuse, Excoord was able to develop the capability by tapping into the features of the underlying Samsung Knox Platform for Enterprise—an advanced security and management framework built into every Samsung device, and available under license. Excoord is now able to restrict tablet use to between 8 a.m. and 5 p.m. on weekdays and for three hours total on weekends.

The Samsung solution also enables remote management and deployment capabilities, which helps the Excoord team keep tablets up to date with the latest apps. The team uses the cloud portal to push and automatically install new study apps as they are released.

We build solutions that help teachers teach and students learn. Samsung Knox Configure helps us make the solution better for schools and students in a way that is easier for us to manage.

-Qing Li, On-site technical support engineer, Excoord

With Knox Configure, Excoord was able to encourage effective and appropriate tablet usage. The company has reduced in-classroom distractions and can control when and for how long students can use the tablets. Schools report better use of student time and improved device management.

  • Increased focus on education

Students using the tablets during school are more productive—a benefit for students, teachers, and parents. Schools now have more control over device usage and can enforce rules about which apps can be downloaded.

  • Positive feedback and satisfaction among parents

New tablet controls have eliminated parents’ previous concerns about students misusing the tablets and racking up excessive screen-time after school.

  • Cost-effective deployment and controls

By using a complete Samsung solution that includes Knox Configure, Excoord saves 30 percent on labor costs, by reducing the need for manual deployment and technical support. Device management is now simplified and remote. All devices are registered with Knox Configure and completely managed. The company now resolves issues easily by dynamically deploying the school's profile.

“With the Samsung solution, we can manage students’ tablets more effectively,” says Haifang Wen. “The improved solution greatly relieves the pressure from parents previously concerned about inappropriate use of the tablets.”

Quick & simple device tailoring
Remotely configure a large number of devices and tailor them to specific needs.
Find out more
Advanced security platform for enterprise
Apply comprehensive security and management features to corporate Samsung devices.
Find out more
Contact a business sales expert

Our Knox sales team is ready to collaborate with you to address your biggest business challenges. Please provide your contact details to discuss a project with our sales team.

If you are a current customer and need technical support, please visit our Documentation page or log in to your account to submit a support ticket.

[Icon] close

Get the right solution for your business

Join 25,000+ organizations around the world.

[Icon] suitcase
Are you a reseller or solution partner?

Get access to the Knox Partner Program for helpful partner tools, such as the Knox Deployment Program portal, Knox MSP portal, partner SDKs, and more.

[Icon] info
Unified Endpoint Management
Knox Suite
Rebranding and customization
Knox Configure
Fraud and theft protection
Knox Guard
Device protection plan
Samsung Care + for Business
Other products & services

Get started with

[Image] Knox Suite

All-in-one solution bundle for enterprise mobility.

[Icon] Check mark

Join us and get a 90-day free trial for Knox Suite and other Knox products. *Approval required

[Icon] Check mark

A complete set of tools to secure, deploy, manage, and analyze your enterprise's corporate mobile devices.

[Icon] Check mark

Try powerful features bundled with Knox Suite, such as Knox Remote Support.

Knox Suite include:

[Icon] Knox Platform for Enterprise Knox Platform for Enterprise
[Icon] Knox E-FOTA Knox E-FOTA
[Icon] Knox Mobile Enrollment Knox Mobile Enrollment
[Icon] Knox Asset Intelligence Knox Asset Intelligence
[Icon] knox manage Knox Manage
[Icon] knox capture Knox Capture

Get started with

[Image] Knox Configure Logo

Remotely configure Samsung devices in bulk and tailor them to specific needs, right out of the box.

[Icon] Check mark

After approval, you can try both the:

  • Setup edition — designed for a one-time deployment
  • Dynamic edition — deploy and update policies as many times without a factory reset.
[Icon] Check mark

Try either the Setup edition or Dynamic edition of Knox Configure on up to 30 devices.

[Icon] Check mark

Get a free Knox Suite trial upon approval to try our UEM.

Get started with

[Icon] Knox Guard Logo

Remotely control Samsung devices to reduce financial risks and protect assets.

[Icon] Check mark

After you get approved, generate your free trial license for 90 days.


Try all the features of Knox Guard on up to 30 devices, including SIM control and device locking.

[Icon] Check mark

Get a free Knox Suite trial upon approval to try our UEM.

Get started with

[Image] Samsung Care Plus For Business Logo

Protect your business devices against accidental damage and mechanical breakdowns.

[Icon] Check mark

Are you already a Samsung Care+ for Business customer? Create an account and access the Samsung Care+ for Business console.

[Icon] Check mark

Contact the Samsung sales team and get peace of mind for your devices.

Other products & services

[Image] Others logo
[Icon] Check mark

Samsung offers additional solutions to serve the unique needs of your business. Talk to a Samsung expert today.

Back to top