The agency’s major concern was the security of sensitive data transmission. First, the agency helped raise security standards for carriers to help ensure transparency and minimize election fraud. To protect against data leakage and hacking, the agency knew it also needed to retain maximum control over all devices distributed. This meant regulating who used the devices and which apps they accessed. The goal was to prevent unauthorized activities such as sending text messages and emails, as well as misuse in case of theft or loss.
To thwart hacking and prevent data leakage, the agency needed employees to use a proprietary application to transmit votes over a secure network. Other requirements included the ability to track device location and monitor usage. And if employees ran into issues during the elections, the agency needed rapid troubleshooting capabilities.
Working with its security consultant, the election agency chose a complete solution from Samsung that met all its requirements. "Although EMM solutions can restrict device usage, security can easily be compromised if the devices themselves are vulnerable. Knox adds protection with a multi-layered platform built into the hardware and software."
With the Knox Manage enterprise mobility management (EMM) solution, the institution can restrict device usage, monitor and track devices remotely, and troubleshoot issues. With Knox Mobile Enrollment, IT admins can make sure each device includes all appropriate security policies without physically touching it. And with Knox support, the agency is able to simplify lifecycle management and resolve issues faster.
The election agency selected Samsung based on its ability to provide an end-to-end solution—from software and devices to support.