SUCCESS STORY

Government agency uses Samsung Knox to safeguard election integrity

The election oversight agency of a Latin America country wanted to help employees transmit vote counts from the country’s many districts during its 2019 elections. The agency wanted to provide mobile devices to workers in those districts, but was concerned the devices provided too many opportunities for fraud and data leakage. They chose a complete solution from Samsung to safeguard their election process, including Knox Manage and Knox Mobile Enrollment.
About the company
  • Industry: Government
  • Company size: Large
  • Location: Latin America

Our client is an election oversight agency based in a Latin American nation. They are responsible for monitoring and regulating the elections in their country.

CHALLENGE

Maintaining vote-count integrity

The agency’s major concern was the security of sensitive data transmission. First, the agency helped raise security standards for carriers to help ensure transparency and minimize election fraud. To protect against data leakage and hacking, the agency knew it also needed to retain maximum control over all devices distributed. This meant regulating who used the devices and which apps they accessed. The goal was to prevent unauthorized activities such as sending text messages and emails, as well as misuse in case of theft or loss.

To thwart hacking and prevent data leakage, the agency needed employees to use a proprietary application to transmit votes over a secure network. Other requirements included the ability to track device location and monitor usage. And if employees ran into issues during the elections, the agency needed rapid troubleshooting capabilities.

SOLUTION

Samsung end-to-end solution streamlines operations and support

Working with its security consultant, the election agency chose a complete solution from Samsung that met all its requirements. "Although EMM solutions can restrict device usage, security can easily be compromised if the devices themselves are vulnerable. Knox adds protection with a multi-layered platform built into the hardware and software."

With the Knox Manage enterprise mobility management (EMM) solution, the institution can restrict device usage, monitor and track devices remotely, and troubleshoot issues. With Knox Mobile Enrollment, IT admins can make sure each device includes all appropriate security policies without physically touching it. And with Knox support, the agency is able to simplify lifecycle management and resolve issues faster.

The election agency selected Samsung based on its ability to provide an end-to-end solution—from software and devices to support.

-Samsung manager based in Latin America
RESULTS
  • Streamlined, one-stop support
    With an end-to-end solution that includes devices, a management solution, and support, the agency is able to simplify lifecycle management and resolve issues faster. Instead of spending time trying to understand each issue, the agency can turn to Samsung for comprehensive support.
  • Efficient device set up for employees and IT

    With the help of Samsung’s streamlined EMM installation, enrollment services, and professional support, the government agency has simplified the setup process for both employees and its IT team. With Knox Mobile Enrollment, IT admins can make sure each device includes all appropriate security policies without physically touching it.

    When the employee receives the device, all that’s needed is to open the box and connect the device to a network. Immediately, the Setup Wizard launches the EMM agent and the EMM automatically applies correct security settings and configurations. The device is then ready for controlled, secure use.

  • Government-grade security
    The agency selected two Samsung devices built on the Knox platform, renowned for its security features. Knox received 25 of 28 “Strong” ratings in a December 2017 Gartner report and is approved by government and security organizations worldwide. Samsung manufactures and configures its devices in its own factories, and builds the Knox platform into device hardware and software. Knox security complements the Android operating system security and makes Samsung phones, tablets and wearables the most reliable on the market.
Powerful EMM made easy
Manage a fleet of Android, Windows, and iOS devices with a cloud-based MDM/EMM solution.
Find out more
Automated EMM enrollment
Add thousands of Samsung devices to your MDM/EMM at once, without manually enrolling each one.
Find out more
Contact a business sales expert

Our Knox sales team is ready to collaborate with you to address your biggest business challenges. Please provide your contact details to discuss a project with our sales team.

If you are a current customer and need technical support, please visit our Documentation page or log in to your account to submit a support ticket.

[Icon] close

Get the right solution for your business

Join 25,000+ organizations around the world.

[Icon] suitcase
Are you a reseller or solution partner?

Get access to the Knox Partner Program for helpful partner tools, such as the Knox Deployment Program portal, Knox MSP portal, partner SDKs, and more.

[Icon] info
Unified Endpoint Management
Knox Suite
Rebranding and customization
Knox Configure
Fraud and theft protection
Knox Guard
Device protection plan
Samsung Care + for Business
Other products & services

Get started with

[Image] Knox Suite

All-in-one solution bundle for enterprise mobility.

[Icon] Check mark

Join us and get a 90-day free trial for Knox Suite and other Knox products. *Approval required

[Icon] Check mark

A complete set of tools to secure, deploy, manage, and analyze your enterprise's corporate mobile devices.

[Icon] Check mark

Try powerful features bundled with Knox Suite, such as Knox Remote Support.

Knox Suite include:

[Icon] Knox Platform for Enterprise Knox Platform for Enterprise
[Icon] Knox E-FOTA Knox E-FOTA
[Icon] Knox Mobile Enrollment Knox Mobile Enrollment
[Icon] Knox Asset Intelligence Knox Asset Intelligence
[Icon] knox manage Knox Manage
[Icon] knox capture Knox Capture

Get started with

[Image] Knox Configure Logo

Remotely configure Samsung devices in bulk and tailor them to specific needs, right out of the box.

[Icon] Check mark

After approval, you can try both the:

  • Setup edition — designed for a one-time deployment
  • Dynamic edition — deploy and update policies as many times without a factory reset.
[Icon] Check mark

Try either the Setup edition or Dynamic edition of Knox Configure on up to 30 devices.

[Icon] Check mark

Get a free Knox Suite trial upon approval to try our UEM.

Get started with

[Icon] Knox Guard Logo

Remotely control Samsung devices to reduce financial risks and protect assets.

[Icon] Check mark

After you get approved, generate your free trial license for 90 days.

check-mark

Try all the features of Knox Guard on up to 30 devices, including SIM control and device locking.

[Icon] Check mark

Get a free Knox Suite trial upon approval to try our UEM.

Get started with

[Image] Samsung Care Plus For Business Logo

Protect your business devices against accidental damage and mechanical breakdowns.

[Icon] Check mark

Are you already a Samsung Care+ for Business customer? Create an account and access the Samsung Care+ for Business console.

[Icon] Check mark

Contact the Samsung sales team and get peace of mind for your devices.

Other products & services

[Image] Others logo
[Icon] Check mark

Samsung offers additional solutions to serve the unique needs of your business. Talk to a Samsung expert today.

CONTACT SALES
Back to top