Knox Release Highlights - September 2020

Samsung Knox Team
September 30, 2020

We are excited to share the past month's release highlights, upcoming releases and features, and content highlights of September 2020.

Release highlights

  1. [Knox Service Plugin] Support for WPCOD for forthcoming Knox 3.7 and Android 11
  2. [Knox Service Plugin] PTT Hardware key remapping enhancements for XCover Pro
  3. [Knox Manage] Samsung Knox Manage v20.8 was released on Aug. 27, 2020; release note available here; Knox Service Plugin zero-day support being the main highlight
  4. [Knox Manage] Knox Manage Latest EMM agent version:
    • Android: 20.8 (
    • iOS: 20.06
  5. [Knox Mobile Enrollment and Knox Configure] Supported EMM lists updated
  6. [Knox Service Plugin] Update 1.34 released on Sept.16, 2020 (Knox Configure, Knox Mobile Enrollment, Knox Deployment Program, Knox Managed Service Provider, Knox E-FOTA Advanced)
  7. [E-FOTA Advanced] End of Sales effective 17:00 (KST) Oct. 30, 2020
  8. [Knox E-FOTA on Mobile device management] End of Sales and Service announced
  9. [Knox Suite & Enterprise Edition] Enterprise Edition devices to have Knox Suite as the Software bundle was released successfully. Existing software bundle of Knox Configure & Knox E-FOTA on Mobile device management will still be an option. More information in the following blog post


Upcoming releases and features

Knox Product



Release Date

Knox E-FOTA Advanced



End of Sales Notice

  • Announced on Apr. 20, 2020, Knox E-FOTA Advanced will be EOS from 17:00 (KST) on Oct. 30, 2020

Oct. 30, 2020

Knox Manage


Android Legacy deprecation from Android 11 (R OS)

  • From R OS, new enrollment to Android Legacy mode is not available
  • Enrolled device will be supported even if it’s upgraded to R OS

Enhanced Work Profile with Android 11 (R OS)

  • COMP will be upgraded to the newly designed type (WPCOD) on R OS
  • Some features on fully managed device area are not available
  • Knox Manage will provide device command for DO migration customers

Precise device management

  • Limited enrollment by device model name and OS version is available

Geo-fencing Enhancement

  • When the device is out of coverage, event policies are applied
  • 'Lock device’ option is also available on geo-fencing event

Nov. 11, 2020

Knox Suite


  • Knox Mobile Enrollment integration into KM console
  • Consolidated onboarding (Added Knox Manage)
  • Sub-admin invitation
  • License assignment improvement (Knox Manage)

Dec. 20, 2020

Knox Mobile Enrollment


  • Allow Work Profile (PO) creation in Knox Mobile Enrollment via Mobile device management selection
  • On-premises Intranet hosted Mobile device management APK support
  • What’s new pop-up messaging
  • Samsung Admin last login addition
  • Consolidated Knox Suite service on-boarding
  • KME administration enhancements

Sept.16, 2020

Knox Configure


  • Hot Key Remapping - Custom Intent Support 
  • Allow different tags in the same bulk upload CSV
  • Support QR provisioning/reimaging
  • Improved enrollment failure handling
  • Knox Configure for Wearables Wi-Fi options:
  • Support Additional Hidden Network and Internet Proxy DNS Addresses
  • Support Always ON
  • Enforce Samsung Admin MFA
  • Knox Configure role optimization in SA portal
  • Automatic approvals for admins utilizing Knox Suite services
  • KC administration enhancements

Sept.16, 2020

Knox Platform for Enterprise




  • Android 10 release for S20 device
  • Android 10 release for Note 20 devices
  • Android 11 (R) release (S20, others later)

Feb. 01, 2020

Aug. 2020

Q4 2020

Knox Service Plugin


  • Work profile on company owned device support for Knox 3.7+ & Android 11+
  • App separation on Fully Managed
  • Deep settings special access for video
  • VPN over tethering user certification
  • Strongswan based VPN settings for PO
  • Device key mapping mutual exclusivity between Teams PTT and XCover PTT
  • Samsung DeX monitor resolution
  • Removal of potentially offensive language from Admin Guide (African Americanlisting/Caucasianlisting) 

Sept. 2020


Knox E-FOTA One


  • Support for One UI Core Devices
  • Improved onboarding workflow for Knox Suite
  • Firmware notification emails
  • Admin portal improvements:
  • Accessing how-to videos 
  • Syncing User groups and AD/LDAP groups from Knox Manage 
  • Permission for Sub Admins to connect to or disconnect from an EMM
  • Admin portal UX improvements:
  • Managing EMM Groups
  • Installing the Knox E-FOTA One app through Knox Service Plugin
  • Client improvements:
  • Enhancements in error messages shown during enrollment
  • Checking for app updates
  • Client UX improvements
  • Campaign updates:
  • Installation conditions and error messages
  • Local campaign creation

Sept. 16, 2020


Hotfix released on 06/10/20 to address potential battery drain and Wi-Fi notification issues

Oct. 6, 2020

Knox Managed Service Provider Portal


  • Knox Mobile Enrollment service now supported in Managed Service Providers
  • Allow a Samsung account associated with a Reseller to register as a Managed Service Providers
  • More access level options for customers onboarded by Managed Service Providers
  • MSP can edit managed customer details
  • External link available for Managed Service Providers T&C
  • Pending/rejected customer messaging improvements

Sept. 16, 2020

Reseller Portal


  • Improved Knox Deployment Program APIs gen2 error responses

Sept. 16, 2020

Knox E-FOTA on MDM


End of Sales & Service Notice 

  • End of Sale - Jan. 31, 2021
  • End of Service - July 31, 2022

Jan. 31, 2021

July 31, 2022


Content highlights

[Knox E-FOTA]

Managing mobile patches and updates with E-FOTA adds security


Using biometrics for authentication in Android


Mastercard partners with Samsung, Airtel and Asante to drive digital inclusion in Africa through affordable Pay-on-Demand services

Contact a business sales expert

Our Knox sales team is ready to collaborate with you to address your biggest business challenges. Please provide your contact details to discuss a project with our sales team.

Back to top