November 30, 2020

Knox Release Highlights - November 2020

Samsung Knox Team

We are excited to share the past month's release highlights, upcoming releases and features, and content highlights of November 2020.

Release highlights

  1. [Knox Cloud Services] Update 1.37 released on Dec. 9, 2020 (Knox Configure, Knox Mobile Enrollment, Managed Service Providers, Knox E-FOTA, Unified Service Portal)
  2. [Knox Platform for Enterprise] Knox 3.7 released Dec. 3, 2020
  3. [Knox Service Plugin] Support for WPCOD for forthcoming Knox 3.7 and Android 11
  4. [Knox Service Plugin] Disable MAC address randomization included in Knox Service Plugin version 1.2.57
  5. [Knox Manage] Samsung Knox Manage v20.11 was released on Nov. 5, 2020; release note available here; Main highlights:
    • [Android 11] Work profile on company-owned devices
    • [Android 11] Fully managed device with work profile (COMP) deprecation
    • [Android 11] Android Legacy mode deprecation
    • [Profile] Certificate alias enhancements
    • [Event] Geofencing policy enhancements
    • [Setting] Limited enrollment - OS version, Model name
  6. [Knox Manage] Knox Manage Latest EMM agent version:
    • Android: 20.11 (
    • iOS: 20.11
  7. [Knox Mobile Enrollment] Minimum Knox version now 2.6 (was 2.4)
  8. [Knox Suite & Enterprise Edition] Enterprise Edition devices to have Knox Suite as the Software bundle was released successfully. Existing software bundle of Knox Configure & Knox E-FOTA on MDM will still be an option. More information in the following blog post


Upcoming releases and features

Knox Product



Release Date

Knox E-FOTA Advanced



End of Sales Notice

  • Announced on Apr. 20, 2020, Knox E-FOTA Advanced will be EOS from 17:00 (KST) on Oct. 30, 2020

Oct. 30, 2020

Knox Manage


Knox Mobile Enrollment Integration

  • Customer can configure both Knox Mobile Enrollment and Knox Manage in a Knox Manage console

Remote Support tool enhancement

  • RS viewer will be re-designed to Web based service

Support Web app distribution through MGP

Alert enhancement

  • Selected alerts can be sent to IT admins by email

SSO for Sub Admin

  • Knox Manage Super-admin will be able to invite Sub-admin like Knox Cloud Service products

Jan. 7, 2020

Knox Suite


  • Knox Mobile Enrollment integration into KM console
  • Consolidated onboarding (+Knox Manage)
  • Sub-admin invitation
  • License assignment improvement (Knox Manage)


Knox Mobile Enrollment


  • Profile management Knox Mobile Enrollment REST API updates 
  • Setting up an Android Enterprise profile. (Let MDM decide DO or PO)
  • Auto-approve and auto-assign rules for profile aliases through the Knox Mobile Enrollment API
  • Resolved: Access denied when downloading a CSV file

Dec. 9, 2020

Knox Configure


  • In-console links to the Knox Admin Guide

Dec. 9, 2020

Knox Platform for Enterprise




  • Android 10 release for S20 device
  • Android 10 release for Note 20 devices
  • Android 11 (R) release (S20, others later)

Feb. 01, 2020

Aug. 2020

Dec. 3, 2020

Knox Service Plugin


  • Disable MAC address randomization
  • XCover Pro Top key support with custom intent
  • Control of Quick Panel No battery mode
  • VPN with separated apps
  • Deep setting: WiFi > Disable internet connectivity
  • Configure Audit Log
  • DeX file transfer settings in the DeX customization profile
  • Enterprise billing (lack of support in PO mode in Android 11)

Nov. 2020


Knox E-FOTA One


  • Group hierarchy information for devices synced from SOTI 
  • Support for multi-CSC devices
  • Improved error pages
  • Client agent version in exported device info
  • Deploying a firmware version based on a device’s current firmware type
  • Forcing a client refresh

Dec. 9, 2020

Knox Unified Service Portal (USP)


  • Add an additional service
  • Change default landing page for Unified Service Portal
  • Automated tour
  • Accordion menu view
  • User menu
  • Device details view – slide out panels
  • Feedback enhancements

Dec. 9, 2020

Knox Managed Service Provider Portal


  • Email recipients of Knox Configure-related notifications modified
  • Managed Service Provider Activity Log added
  • Customer account creation using a non-work email

Dec. 9, 2020

Reseller Portal



  • Updated Reseller Portal logos and branding
  • Profile alias support for Knox Configure in Reseller Portal
  • Knox Deployment Program API enhancements to cover profile alias for Knox Configure

Nov. 4, 2020


Knox E-FOTA on MDM


End of Sales & Service Notice 

  • End of Sale - Jan. 31, 2021
  • End of Service - July 31, 2022

Jan. 31, 2021

July 31, 2022


Content highlights



Important: Impact of Android 11 on Knox services and EMM solutions


Samsung phones and tablets are Android Enterprise Recommended


Powering the financial industry: Samsung's solutions for the changing landscape