Knox Release Highlights - November 2020

Samsung Knox Team
November 30, 2020

We are excited to share the past month's release highlights, upcoming releases and features, and content highlights of November 2020.

Release highlights

  1. [Knox Cloud Services] Update 1.37 released on Dec. 9, 2020 (Knox Configure, Knox Mobile Enrollment, Managed Service Providers, Knox E-FOTA, Unified Service Portal)
  2. [Knox Platform for Enterprise] Knox 3.7 released Dec. 3, 2020
  3. [Knox Service Plugin] Support for WPCOD for forthcoming Knox 3.7 and Android 11
  4. [Knox Service Plugin] Disable MAC address randomization included in Knox Service Plugin version 1.2.57
  5. [Knox Manage] Samsung Knox Manage v20.11 was released on Nov. 5, 2020; release note available here; Main highlights:
    • [Android 11] Work profile on company-owned devices
    • [Android 11] Fully managed device with work profile (COMP) deprecation
    • [Android 11] Android Legacy mode deprecation
    • [Profile] Certificate alias enhancements
    • [Event] Geofencing policy enhancements
    • [Setting] Limited enrollment - OS version, Model name
  6. [Knox Manage] Knox Manage Latest EMM agent version:
    • Android: 20.11 (
    • iOS: 20.11
  7. [Knox Mobile Enrollment] Minimum Knox version now 2.6 (was 2.4)
  8. [Knox Suite & Enterprise Edition] Enterprise Edition devices to have Knox Suite as the Software bundle was released successfully. Existing software bundle of Knox Configure & Knox E-FOTA on MDM will still be an option. More information in the following blog post


Upcoming releases and features

Knox Product



Release Date

Knox E-FOTA Advanced



End of Sales Notice

  • Announced on Apr. 20, 2020, Knox E-FOTA Advanced will be EOS from 17:00 (KST) on Oct. 30, 2020

Oct. 30, 2020

Knox Manage


Knox Mobile Enrollment Integration

  • Customer can configure both Knox Mobile Enrollment and Knox Manage in a Knox Manage console

Remote Support tool enhancement

  • RS viewer will be re-designed to Web based service

Support Web app distribution through MGP

Alert enhancement

  • Selected alerts can be sent to IT admins by email

SSO for Sub Admin

  • Knox Manage Super-admin will be able to invite Sub-admin like Knox Cloud Service products

Jan. 7, 2020

Knox Suite


  • Knox Mobile Enrollment integration into KM console
  • Consolidated onboarding (+Knox Manage)
  • Sub-admin invitation
  • License assignment improvement (Knox Manage)


Knox Mobile Enrollment


  • Profile management Knox Mobile Enrollment REST API updates 
  • Setting up an Android Enterprise profile. (Let MDM decide DO or PO)
  • Auto-approve and auto-assign rules for profile aliases through the Knox Mobile Enrollment API
  • Resolved: Access denied when downloading a CSV file

Dec. 9, 2020

Knox Configure


  • In-console links to the Knox Admin Guide

Dec. 9, 2020

Knox Platform for Enterprise




  • Android 10 release for S20 device
  • Android 10 release for Note 20 devices
  • Android 11 (R) release (S20, others later)

Feb. 01, 2020

Aug. 2020

Dec. 3, 2020

Knox Service Plugin


  • Disable MAC address randomization
  • XCover Pro Top key support with custom intent
  • Control of Quick Panel No battery mode
  • VPN with separated apps
  • Deep setting: WiFi > Disable internet connectivity
  • Configure Audit Log
  • DeX file transfer settings in the DeX customization profile
  • Enterprise billing (lack of support in PO mode in Android 11)

Nov. 2020


Knox E-FOTA One


  • Group hierarchy information for devices synced from SOTI 
  • Support for multi-CSC devices
  • Improved error pages
  • Client agent version in exported device info
  • Deploying a firmware version based on a device’s current firmware type
  • Forcing a client refresh

Dec. 9, 2020

Knox Unified Service Portal (USP)


  • Add an additional service
  • Change default landing page for Unified Service Portal
  • Automated tour
  • Accordion menu view
  • User menu
  • Device details view – slide out panels
  • Feedback enhancements

Dec. 9, 2020

Knox Managed Service Provider Portal


  • Email recipients of Knox Configure-related notifications modified
  • Managed Service Provider Activity Log added
  • Customer account creation using a non-work email

Dec. 9, 2020

Reseller Portal



  • Updated Reseller Portal logos and branding
  • Profile alias support for Knox Configure in Reseller Portal
  • Knox Deployment Program API enhancements to cover profile alias for Knox Configure

Nov. 4, 2020


Knox E-FOTA on MDM


End of Sales & Service Notice 

  • End of Sale - Jan. 31, 2021
  • End of Service - July 31, 2022

Jan. 31, 2021

July 31, 2022


Content highlights



Important: Impact of Android 11 on Knox services and EMM solutions


Samsung phones and tablets are Android Enterprise Recommended


Powering the financial industry: Samsung's solutions for the changing landscape



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