Hospitals, grocery stores, and government buildings play a vital role in providing essential services. However, they face similar challenges and increasing pressure to protect their data and systems from various threats.
Trusted third-party managed service providers (MSPs) help address these challenges by managing IT infrastructure, which includes daily operations such as monitoring and maintenance. They also facilitate the digital transformation needed to drive innovation within businesses.
Let’s examine how one dedicated MSP leverages its device management expertise to ensure timely parcel deliveries and, more importantly, to guarantee that millions have access to clean drinking water.
Table of contents:
- MSP of the year: WeAreProject
- Providing clean water to over two million people
- Unsung heroes come in all shapes and sizes
MSP of the year: WeAreProject
If you’ve recently seen a doctor, taken the bus, or digitally transferred money to a friend, you might want to thank MSPs like WeAreProject; healthcare, public transportation, logistics, waste management, and finance are some of the industries they specialize in. Without MSPs like WeAreProject, our day-to-day life would look very different. Let’s take a look!
General Logistics Systems Italy (GLS) is a leading company in the express courier sector in Italy. With services customized for various needs and a broad presence nationwide, it ensures that parcels arrive at their destinations: from birthday gifts to non-perishable foods, pharmaceuticals, healthcare products, and more.
GLS understands that even one work device going down or glitching could mean customers’ orders are delayed. And when those orders are going to pharmacies, grocery stores, or government offices, device downtime isn’t an option.
That's why WeAreProject helps GLS manage more than 10,000 Samsung Galaxy devices around the clock. They also helped them get military-grade device accessories to protect their Samsung Galaxy A32 phones.
Ultimately, optimization and cost efficiency were top of mind, and reliability was non-negotiable. So, in addition to switching GLS over to the toughest hardware, they also needed to increase productivity with rugged device management. The solution: WeAreProject helped GLS migrate to Knox Suite.
They won the Samsung MSP of the Year award because they make device management, security, and customer support simple. But there’s more!
Providing clean water to over two million people
Imagine turning on your tap and finding nothing, or worse, a brown liquid instead of your usual clean drinking water. Without one of WeAreProject’s customers, this would be the reality for over two million residents in Milan.
Meet Gruppo CAP, an Italian utility established in 1928 that manages the integrated water service in the Metropolitan City of Milan. In addition to water services, they also work in:
- Waste management
- Renewable energy production
- The circular economy: promoting sustainability and innovation
To keep these essential operations running smoothly, Gruppo CAP needed sturdy, reliable devices, device management, staging, and application deployment, all during the COVID-19 pandemic. That's where WeAreProject comes in:
Unsung heroes come in all shapes and sizes
Whether you are seeking an MSP, interested in joining the Samsung Knox Partner Program, or simply enjoy learning about IT, we encourage you to explore the Samsung Knox MSP program further.
Maybe the next time you turn on your tap or open a parcel, you might find yourself thinking of WeAreProject, and all of the other MSPs working hard behind closed doors.
