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Soluções de parceiros

RSUPPORT RemoteCall Mobile Pack

O RemoteCall oferece insights completos sobre dispositivos, como visualização e controle total, acesso rápido a configurações, arquivos, processos e até mesmo transferência de arquivos.

Informações sobre a solução
Categoria da solução: Suporte ao cliente/controle remoto
Tipos de dispositivos compatíveis: Smartphone, Tablet
Região de vendas: Mundo todo
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Visão geral

RemoteCall is one of the best solution to remotely connect and support mobile devices. It offers full device insights such as view and total control, quick access to settings, files, processes and even file transfer. This, allows businesses to quickly resolve almost any issues it might have, helping them to reduce cost, time and resources. This solution is ideal for call centers and support agents to provide remote support to their customers, reducing the need of expensive investments and potential deployment delays.

Principais características

  • Simple and quick to deploy.
  • Intuitive UI/UX for support agents and customers.
  • Proven solution by multiple MVNO and mobile manufacturers
  • Highly secure and reliable communication.
  • Available as Cloud or In-house solution

Diferenciais da Samsung

Visual guide by Samsung smartphone’s camera