Samsung Software
Customization Services
Bespoke software and customized binaries for off-the-shelf devices
Transform commercial off-the-shelf devices into bespoke devices with direct support from Samsung engineering. Recommended for organizations that require full-fledged software and binary customization.
![[Image] Fit for tactical and classified use cases](https://kp4-cdn.samsungknox.com/img/scs_Section 01_hWq0.png)
Fit for tactical and classified use cases
Center devices at the core of your tactical ecosystem and maximize mobility.
- Customize devices to work with tactical peripherals, such as walkie-talkies, radios, and aerial drones.
- Adjust device software to access private and highly-classified networks—even military-specific bandwidths.
- Set specific policies for each connected peripheral with USB connection management.
Working with trusted tactical partners across the globe
![[Image] A device experience designed for business](https://kp4-cdn.samsungknox.com/img/scs_Section 02_ZTIV.png)
A device experience designed for business
Revolutionize the device experience by finetuning devices to your needs.
- Create context-based rules that automate control beyond the device. For example, set a rule that turns the device on when the vehicle door opens.
- Configure touch sensitivity for any situation, even if the user is wearing gloves.
- Customize the user experience on off-the shelf devices, including:
- Skipping account sign-in during setup
- Advanced hardware key remapping options
- Hiding SIM removal notifications
![[Image] Enhanced maintenance and security](https://kp4-cdn.samsungknox.com/img/Samsung-software-cuztomization-service-feature image_42zQ.png)
Enhanced maintenance and security
Extend the lifecycle of your customized and off-the-shelf devices.
- Get regular maintenance releases for customized software.
- Receive more frequent security maintenance releases for commercial off-the shelf devices*
*Availability varies by device
SUCCESS STORY
Mercedes-Benz
Galaxy smartphones securely integrated with autos with in-depth software customization.
Frequently Asked Questions
Are there any device requirements for using Samsung Software Customization Services?
Most Samsung Galaxy devices built on the Knox platform can be utilized by the Samsung team developing your own customized software. For further details, please reach out to your local sales experts with the Contact Sales button below, or email custombinary@samsung.com.
Do I need a license to use Samsung Software Customization Services? If so, where do I get a license? And, how do I use it?
Please submit the Contact sales form below. After analyzing development requirements with the Samsung team, pricing and fulfillment methods will also be discussed.
What are the features provided by Samsung Software Customization Services?
We provide customization of device software which can be done only by Samsung, not by 3rd-party applications or software modifications. Changes that are difficult to implement or modify on regular commercial devices, such as software framework changes or driver removal, can be supported. Changes unrelated to Samsung software are not supported, such as developing a new business application, or modifying customized UX.
![[Icon] Compatibility](/images/availability-v3/icon-compatibility.svg){kind=icon}
Compatibility
All locations
All Samsung devices
*May vary by requirement.
![[Icon] Resources](/images/availability-v3/icon-resources.svg){kind=icon}
Resources
![[Icon] Technical support](/images/availability-v3/icon-technical-support.svg){kind=icon}
Technical support
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