User Experience Research

User Experience Research

We’re always looking for ways to improve our products.

And we need input from potential users like you!

Join our research panel

How does it work?

We're looking for participants, specifically IT professionals and business people, who are willing to give their honest feedback. You don’t have to be a Samsung Knox customer. Answer a few basic questions about yourself, and you'll be added to our research panel database. If you're a match for a particular study, we'll reach out. You are welcome to accept or decline any invitation.

What should I expect?

We invite our panel members to take part in research studies that match their background. We’ll ask for your thoughts on a product, or a topic that you have some knowledge on. We value your unique perspective and feedback, so any input you provide helps us improve. Studies can take place on the phone, online using your computer, or at our office. Our studies are currently conducted only in English.

When will I hear if I qualify for a study?

We'll email you if you're a match for a particular study. We run research studies throughout the year.

How long does a study take?

Our studies range from being 5-minutes long (e.g. short questionnaire) to 1-hour long (e.g. interview). We'll give you details on the study before you decide whether to participate.

Showing our appreciation

In appreciation of your time and participation, we offer e-gift cards (e.g,. Amazon) for many studies. We'll tell you what the incentive is before you decide to participate.

How is my data used?

Information given in the sign-up process will only be used to invite you to suitable research studies and to interpret our research study data. Your responses will never be used for marketing/sales purposes.

Join our research panel
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All-in-one solution bundle for enterprise mobility.

  • Get a free 90-day trial for up to 30 devices.
  • A complete set of tools to secure, deploy, manage, and analyze your corporate devices.
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Knox Suite includes:

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Rebrand and customize your Samsung devices.

  • Get a free 90-day trial for up to 30 devices.
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  • Set up your devices for a one-time deployment, or update them as much as you want.

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Fraud and theft protection for Samsung devices.

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  • Reduce financial risks and protect assets by remotely controlling Samsung devices.
  • Try all the features of Knox Guard, including SIM control and device locking.

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Device protection plans for your Samsung devices.

  • Limit business interruptions with quick device repairs and replacements. Contact the Samsung sales team to get started.
  • See all your device coverage and claim information in one place.
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