September 30, 2020

Knox Release Highlights - September 2020

Samsung Knox Team

We are excited to share the past month's release highlights, upcoming releases and features, and content highlights of September 2020.

Release highlights

  1. [Knox Service Plugin] Support for WPCOD for forthcoming Knox 3.7 and Android 11
  2. [Knox Service Plugin] PTT Hardware key remapping enhancements for XCover Pro
  3. [Knox Manage] Samsung Knox Manage v20.8 was released on Aug. 27, 2020; release note available here; Knox Service Plugin zero-day support being the main highlight
  4. [Knox Manage] Knox Manage Latest EMM agent version:
    • Android: 20.8 (
    • iOS: 20.06
  5. [Knox Mobile Enrollment and Knox Configure] Supported EMM lists updated
  6. [Knox Service Plugin] Update 1.34 released on Sept.16, 2020 (Knox Configure, Knox Mobile Enrollment, Knox Deployment Program, Knox Managed Service Provider, Knox E-FOTA Advanced)
  7. [E-FOTA Advanced] End of Sales effective 17:00 (KST) Oct. 30, 2020
  8. [Knox E-FOTA on Mobile device management] End of Sales and Service announced
  9. [Knox Suite & Enterprise Edition] Enterprise Edition devices to have Knox Suite as the Software bundle was released successfully. Existing software bundle of Knox Configure & Knox E-FOTA on Mobile device management will still be an option. More information in the following blog post


Upcoming releases and features

Knox Product



Release Date

Knox E-FOTA Advanced



End of Sales Notice

  • Announced on Apr. 20, 2020, Knox E-FOTA Advanced will be EOS from 17:00 (KST) on Oct. 30, 2020

Oct. 30, 2020

Knox Manage


Android Legacy deprecation from Android 11 (R OS)

  • From R OS, new enrollment to Android Legacy mode is not available
  • Enrolled device will be supported even if it’s upgraded to R OS

Enhanced Work Profile with Android 11 (R OS)

  • COMP will be upgraded to the newly designed type (WPCOD) on R OS
  • Some features on fully managed device area are not available
  • Knox Manage will provide device command for DO migration customers

Precise device management

  • Limited enrollment by device model name and OS version is available

Geo-fencing Enhancement

  • When the device is out of coverage, event policies are applied
  • 'Lock device’ option is also available on geo-fencing event

Nov. 11, 2020

Knox Suite


  • Knox Mobile Enrollment integration into KM console
  • Consolidated onboarding (Added Knox Manage)
  • Sub-admin invitation
  • License assignment improvement (Knox Manage)

Dec. 20, 2020

Knox Mobile Enrollment


  • Allow Work Profile (PO) creation in Knox Mobile Enrollment via Mobile device management selection
  • On-premises Intranet hosted Mobile device management APK support
  • What’s new pop-up messaging
  • Samsung Admin last login addition
  • Consolidated Knox Suite service on-boarding
  • KME administration enhancements

Sept.16, 2020

Knox Configure


  • Hot Key Remapping - Custom Intent Support 
  • Allow different tags in the same bulk upload CSV
  • Support QR provisioning/reimaging
  • Improved enrollment failure handling
  • Knox Configure for Wearables Wi-Fi options:
  • Support Additional Hidden Network and Internet Proxy DNS Addresses
  • Support Always ON
  • Enforce Samsung Admin MFA
  • Knox Configure role optimization in SA portal
  • Automatic approvals for admins utilizing Knox Suite services
  • KC administration enhancements

Sept.16, 2020

Knox Platform for Enterprise




  • Android 10 release for S20 device
  • Android 10 release for Note 20 devices
  • Android 11 (R) release (S20, others later)

Feb. 01, 2020

Aug. 2020

Q4 2020

Knox Service Plugin


  • Work profile on company owned device support for Knox 3.7+ & Android 11+
  • App separation on Fully Managed
  • Deep settings special access for video
  • VPN over tethering user certification
  • Strongswan based VPN settings for PO
  • Device key mapping mutual exclusivity between Teams PTT and XCover PTT
  • Samsung DeX monitor resolution
  • Removal of potentially offensive language from Admin Guide (African Americanlisting/Caucasianlisting) 

Sept. 2020


Knox E-FOTA One


  • Support for One UI Core Devices
  • Improved onboarding workflow for Knox Suite
  • Firmware notification emails
  • Admin portal improvements:
  • Accessing how-to videos 
  • Syncing User groups and AD/LDAP groups from Knox Manage 
  • Permission for Sub Admins to connect to or disconnect from an EMM
  • Admin portal UX improvements:
  • Managing EMM Groups
  • Installing the Knox E-FOTA One app through Knox Service Plugin
  • Client improvements:
  • Enhancements in error messages shown during enrollment
  • Checking for app updates
  • Client UX improvements
  • Campaign updates:
  • Installation conditions and error messages
  • Local campaign creation

Sept. 16, 2020


Hotfix released on 06/10/20 to address potential battery drain and Wi-Fi notification issues

Oct. 6, 2020

Knox Managed Service Provider Portal


  • Knox Mobile Enrollment service now supported in Managed Service Providers
  • Allow a Samsung account associated with a Reseller to register as a Managed Service Providers
  • More access level options for customers onboarded by Managed Service Providers
  • MSP can edit managed customer details
  • External link available for Managed Service Providers T&C
  • Pending/rejected customer messaging improvements

Sept. 16, 2020

Reseller Portal


  • Improved Knox Deployment Program APIs gen2 error responses

Sept. 16, 2020

Knox E-FOTA on MDM


End of Sales & Service Notice 

  • End of Sale - Jan. 31, 2021
  • End of Service - July 31, 2022

Jan. 31, 2021

July 31, 2022


Content highlights

[Knox E-FOTA]

Managing mobile patches and updates with E-FOTA adds security


Using biometrics for authentication in Android


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