October 31, 2020

Knox Release Highlights - October 2020

Samsung Knox Team

We are excited to share the past month's release highlights, upcoming releases and features, and content highlights of October 2020.

Release highlights

  1. [Knox Manage] Samsung Knox Manage v20.11 was released on Nov.5, 2020; release note available here; Main highlights:
    • [Android 11] Work profile on company-owned devices
    • [Android 11] Fully managed device with work profile (COMP) deprecation
    • [Android 11] Android Legacy mode deprecation
    • [Profile] Certificate alias enhancements
    • [Event] Geofencing policy enhancements
    • [Setting] Limited enrollment - OS version, Model name
  2. [Knox Manage] Knox Manage Latest EMM agent version:
    • Android: 20.11 (
    • iOS: 20.11
  3. [Knox Mobile Enrollment] Minimum Knox version now 2.6 (was 2.4)
  4. [Knox Cloud Service] Update 1.36 released on Nov. 2, 2020 (Knox Configure, Knox Mobile Enrollment, Knox Deployment Program, Managed Service Provider, Knox E-FOTA)
  5. [Knox Service Plugin] Support for WPCOD for forthcoming Knox 3.7 and Android 11
  6. [Knox Service Plugin] PTT Hardware key remapping enhancements for XCover Pro
  7. [Knox E-FOTA Advanced] End of Sales effective 17:00 (KST) Oct. 30, 2020
  8. [Knox E-FOTA on MDM] End of Sales and Service announced
  9. [Knox Suite & Enterprise Edition] Enterprise Edition devices to have Knox Suite as the Software bundle was released successfully. Existing software bundle of Knox Configure & Knox E-FOTA on MDM will still be an option. More information in the following blog post


Upcoming releases and features

Knox Product



Release Date

Knox E-FOTA Advanced



End of Sales Notice

  • Announced on Apr. 20, 2020, Knox E-FOTA Advanced will be EOS from 17:00 (KST) on Oct. 30, 2020

Oct. 30, 2020

Knox Manage



Knox Mobile Enrollment Integration

  • Customer can configure both Knox Mobile Enrollment and Knox Manage in a Knox Manage console

Remote Support tool enhancement

  • RS viewer will be re-designed to Web based service

Support Web app distribution through MGP

Alert enhancement

  • Selected alerts can be sent to IT admins by email

SSO for Sub Admin

  • Knox Manage Super-admin will be able to invite Sub-admin like Knox Cloud Service products

Dec. 24, 2020

Knox Suite


  • Knox Mobile Enrollment integration into KM console
  • Consolidated onboarding (+Knox Manage)
  • Sub-admin invitation
  • License assignment improvement (Knox Manage)

Dec. 20, 2020

Knox Mobile Enrollment


  • Language selection for gesture-based enrollment with Android 11
  • SafePhone added to list of supported EMMs in the Knox Mobile Enrollment to Device Owner dropdown list
  • Login, logout, select menu, download, and search are now recorded actions
  • Updated Knox Mobile Enrollment logos and branding
  • Two-factor authentication will be mandatory for all IT admins and Samsung Admins
  • Android 11 will not support DA profiles assigned with Knox Mobile Enrollment/Knox Deployment Program API
  • NFC enrollment will be deprecated from Android 11
  • Minimum Knox version for Knox Mobile Enrollment now 2.6

Nov. 4, 2020

Knox Configure


  • Enhanced auto-assignment capability
  • Device custom ID support
  • Device Knox Version, OS version and device type available in console
  • Support auto connection to newly configured Wi-Fi AP – Knox Configure for Wearables
  • New error code (21005) for app installation failure – Knox Configure for Wearables
  • Wi-Fi Device connectivity profile configuration enhancements – Knox Configure for Wearables

Nov. 4, 2020

Knox Platform for Enterprise




  • Android 10 release for S20 device
  • Android 10 release for Note 20 devices
  • Android 11 (R) release (S20, others later)

Feb. 01, 2020

Aug. 2020

Q4 2020

Knox Service Plugin



  • Work profile on company owned device support for Knox 3.7+ & Android 11+
  • App separation on Fully Managed
  • Deep settings special access for video
  • VPN over tethering user certification
  • Strongswan based VPN settings for PO
  • Device key mapping mutual exclusivity between Teams PTT and XCover PTT
  • Samsung DeX monitor resolution

Sept. 2020



Knox E-FOTA One


  • Service improvements
    • EMM support
    • Custom firmware
  • Knox E-FOTA One admin portal improvements
    • Warning message for devices synced from an EMM
    • Viewing the client app’s version number
    • Monitoring license usage in the Dashboard
    • Dashboard with no data

Nov. 4, 2020

Knox Managed Service Provider Portal


  • A Managed Service Provider can now delink and disconnect relationship with managed customer
  • Managed Service Provider added company name character limit

Nov. 4, 2020

Reseller Portal


  • Updated Reseller Portal logos and branding
  • Profile alias support for Knox Configure in Reseller Portal
  • Knox Deployment Program API enhancements to cover profile alias for Knox Configure

Nov. 4, 2020

Knox E-FOTA on MDM


End of Sales & Service Notice 

  • End of Sale - Jan. 31, 2021
  • End of Service - July 31, 2022

Jan. 31, 2021

July 31, 2022


Content highlights


8 tips for securing remote workforces


Galaxy Enterprise Edition: The ultimate business solution centerpiece

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