Do you have trouble finding what you need in our documentation? Meet Samsung Knox Guide—our AI chatbot designed to deliver fast, efficient answers directly from our documentation site. Type your question and get instant, relevant results—no searching, browsing, or submitting a ticket required.
Note: Samsung Knox Guide is currently only available in the US and Canada.
Table of contents:
- Meet the Samsung Knox Guide chatbot
- How we handle your privacy
- Start chatting with Samsung Knox Guide today
Meet the Samsung Knox Guide chatbot
The Samsung Knox Guide chatbot is built to simplify your content discovery experience. Swap navigating through multiple pages or manually hunting for articles for simply asking questions in a natural, conversational way—and get contextual answers straight from our documentation1.
Whether you are troubleshooting an issue, seeking best practices, or just looking for product-specific guidance, Samsung Knox Guide helps you find the right information faster and more efficiently.
While it cannot take actions or guarantee accuracy2, it is a powerful tool to guide you through your Samsung Knox enterprise mobility journey.
How we handle your privacy
We take user privacy and data security seriously. To help ensure that your information stays protected, our chatbot incorporates robust guardrails that automatically filter out Personally Identifiable Information (PII) from chat inputs. No personal data is stored within the chat history.
Additionally, all interaction history is stored in accordance with the Samsung Knox Privacy Policy, reflecting our commitment to transparency and responsible data handling.
Start chatting with Samsung Knox Guide today
Samsung Knox Guide is currently in a public preview phase3—making this the perfect time to explore its capabilities. Whether you’re an IT admin troubleshooting a configuration or a partner learning about the platform, our chatbot is here to provide quick and reliable guidance.
Give it a try and discover a smarter way to engage with our documentation.
DISCLAIMERS
1 The Samsung Knox Guide chatbot provides AI-driven guidance solely from our external documentation.
2 Samsung Knox Guide does not perform actions or guarantee the accuracy of its responses.
3 Samsung Knox Guide is currently in its public preview phase and is available in English to customers in the United States and Canada. A phased rollout is planned for additional English-speaking regions.
