A scheduled release is planned to provide you with an upgrade to your current services. This upgrade will result in service downtime, which may impact your usage.

Upgrade schedule:

To minimize impact to your business, the upgrade is scheduled for a weekend:

• Saturday, Mar 26, 2022 at 16:00 PDT

• Sunday, Mar 27, 2022 at 00:00 GMT

• Sunday, Mar 27, 2022 at 08:00 KST

Service downtime (estimated):

As this is a major upgrade, you will not be able to log into any Knox cloud service, enroll devices, and make KCS API calls. If you encounter a 503 error while enrolling a device or making a KCS API call, please wait for the service downtime to complete before trying again.

This maintenance will not affect the operation of any existing devices currently enrolled in our Knox cloud services.

Please refer to the Samsung Knox service status page for more detailed information. The status page is updated in real-time and will inform you when it is once again available in your region.