Samsung Care+ for Business

Premium protection plan your corporate devices

Here’s what’s covered

Here’s what’s covered

Serviced and guaranteed by Samsung

Serviced and guaranteed by Samsung

All services follow Samsung’s strict quality repair standards. Your damaged devices will be fixed like brand new with Samsung genuine components by our expert technicians at authorized service centers. 

Plan for the unplanned

Plan for the unplanned

Humans will be humans, and that’s okay. Samsung Care+ for Business gives you assurance that unexpected device issues won’t disrupt your work, throughout the entire device lifecycle.

  • Covers any kinds of accidental physical or liquid damage, and even total loss.
  • Extends warranty for technical or mechanical support after basic warranty expires.

*A deductible may be charged for irreparable damages that require device replacement.

Effortless and hassle-free

Effortless and hassle-free

Just walk in, get support, and walk out. We recognize all devices covered by Samsung Care+ for Business, making it easy for any of your employees – from end users to finance to IT admins – to get back up and running.

  • No documentation needed. Your devices and subscription data is already synced with Samsung service centers.
  • No extra charge at service centers. Get support service without handling deductibles* or any additional service fee. There’s no need to file receipts after either.
  • Save even more time with free pick-up and delivery of devices, and on-site repair service.**

*A deductible may be charged for irreparable damages that require device replacement.
**Select countries only

Instant status updates via dashboard

Instant status updates via dashboard

Monitoring Samsung Care+ for Business devices and their servicing status is easy with a dedicated dashboard.

As an asset manager or IT admin, log in to manage your subscription, and keep track of service usage by each device in real time.

Availability

Product types

Product types

- Extended warranty
- Accidental damage from handling
- Accidental damage from handling + extended warranty
- Screen protection only*
Supported devices

Supported devices

Samsung smartphones and tablets*
Supported locations

Supported locations

View all locations
For more details, visit your local samsung.com sites

*May differ by region

Get started

Contact a business sales expert

Our Knox sales team is ready to collaborate with you to address your biggest business challenges. Please provide your contact details to get started with a free trial or discuss a project with our sales team.

Frequently asked questions

What does accidental damage mean?

Accidental damage is considered to be any unforeseen and unintentional physical damage that occurs due to handling errors, liquid or external events at a defined place and time, which stops the product working normally, meaning its usability or safety is affected. If customer’s accidental damage claim is accepted, we will choose to either authorize a repair, arrange a replacement (at our discretion) or pay for the cost of a replacement.


How is it better than basic warranty?

Samsung Care+ for Business provides repair/replacement* services for all accidental damages from handling as well as Electrical and Mechanical breakdowns or malfunctions basically covered by warranty.

The breakdown repair service is an extension of Samsung warranty and is only available for the 24/36-month service plan.


How can you buy Samsung Care+ for Business?

We highly recommend you buy it with new devices from Knox Deployment Program participating resellers for coverage from day one.


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