Samsung Knox success stories - Grab

Samsung Knox News
August 6, 2018

Grab is one of the most frequently used O2O mobile platforms in Southeast Asia, providing the everyday services that matter most to consumers. Commute, eat, deliver shopping – and pay with one e-wallet. Grab believes that every Southeast Asian should benefit from the digital economy, and the company provides access to safe and affordable transport, food and package delivery, mobile payments and financial services. Grab currently offers services in Singapore, Indonesia, the Philippines, Malaysia, Thailand, Vietnam, Myanmar and Cambodia.

As part of the wide-ranging strategic collaboration, Grab and Samsung will develop customised solutions for the ride-hailing industry, including micro-financing schemes for Grab’s over 3 million driver-partners, improved customer booking and in-car experiences, and new mobility solutions. The two companies will also work together to expand into Southeast Asia’s fragmented mobile payments ecosystem and provide a mobile payments solution that will serve the needs of consumers in Southeast Asia.

Samsung Knox enabled Grab to effectively manage our driver-partner’s performance, retention and loyalty which in-turn translates to a better service and experience for our consumers.

Background

Grab is the market leader in ride-hailing in Southeast Asia, an industry that is one of the fastest growing Internet services sectors and expected to be a $25 billion market by 2022 in this region. Grab partnered with Samsung to drive digital inclusion in Southeast Asia, from ride-hailing and micro-financing to working together to expand into the fragmented mobile payments ecosystem and provide a mobile payments solution that will serve the needs of consumers of Southeast Asia.

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