Knox Release Highlights - October 2020

Samsung Knox Team
October 31, 2020

We are excited to share the past month's release highlights, upcoming releases and features, and content highlights of October 2020.

Release highlights

  1. [Knox Manage] Samsung Knox Manage v20.11 was released on Nov.5, 2020; release note available here; Main highlights:
    • [Android 11] Work profile on company-owned devices
    • [Android 11] Fully managed device with work profile (COMP) deprecation
    • [Android 11] Android Legacy mode deprecation
    • [Profile] Certificate alias enhancements
    • [Event] Geofencing policy enhancements
    • [Setting] Limited enrollment - OS version, Model name
  2. [Knox Manage] Knox Manage Latest EMM agent version:
    • Android: 20.11 (
    • iOS: 20.11
  3. [Knox Mobile Enrollment] Minimum Knox version now 2.6 (was 2.4)
  4. [Knox Cloud Service] Update 1.36 released on Nov. 2, 2020 (Knox Configure, Knox Mobile Enrollment, Knox Deployment Program, Managed Service Provider, Knox E-FOTA)
  5. [Knox Service Plugin] Support for WPCOD for forthcoming Knox 3.7 and Android 11
  6. [Knox Service Plugin] PTT Hardware key remapping enhancements for XCover Pro
  7. [Knox E-FOTA Advanced] End of Sales effective 17:00 (KST) Oct. 30, 2020
  8. [Knox E-FOTA on MDM] End of Sales and Service announced
  9. [Knox Suite & Enterprise Edition] Enterprise Edition devices to have Knox Suite as the Software bundle was released successfully. Existing software bundle of Knox Configure & Knox E-FOTA on MDM will still be an option. More information in the following blog post


Upcoming releases and features

Knox Product



Release Date

Knox E-FOTA Advanced



End of Sales Notice

  • Announced on Apr. 20, 2020, Knox E-FOTA Advanced will be EOS from 17:00 (KST) on Oct. 30, 2020

Oct. 30, 2020

Knox Manage



Knox Mobile Enrollment Integration

  • Customer can configure both Knox Mobile Enrollment and Knox Manage in a Knox Manage console

Remote Support tool enhancement

  • RS viewer will be re-designed to Web based service

Support Web app distribution through MGP

Alert enhancement

  • Selected alerts can be sent to IT admins by email

SSO for Sub Admin

  • Knox Manage Super-admin will be able to invite Sub-admin like Knox Cloud Service products

Dec. 24, 2020

Knox Suite


  • Knox Mobile Enrollment integration into KM console
  • Consolidated onboarding (+Knox Manage)
  • Sub-admin invitation
  • License assignment improvement (Knox Manage)

Dec. 20, 2020

Knox Mobile Enrollment


  • Language selection for gesture-based enrollment with Android 11
  • SafePhone added to list of supported EMMs in the Knox Mobile Enrollment to Device Owner dropdown list
  • Login, logout, select menu, download, and search are now recorded actions
  • Updated Knox Mobile Enrollment logos and branding
  • Two-factor authentication will be mandatory for all IT admins and Samsung Admins
  • Android 11 will not support DA profiles assigned with Knox Mobile Enrollment/Knox Deployment Program API
  • NFC enrollment will be deprecated from Android 11
  • Minimum Knox version for Knox Mobile Enrollment now 2.6

Nov. 4, 2020

Knox Configure


  • Enhanced auto-assignment capability
  • Device custom ID support
  • Device Knox Version, OS version and device type available in console
  • Support auto connection to newly configured Wi-Fi AP – Knox Configure for Wearables
  • New error code (21005) for app installation failure – Knox Configure for Wearables
  • Wi-Fi Device connectivity profile configuration enhancements – Knox Configure for Wearables

Nov. 4, 2020

Knox Platform for Enterprise




  • Android 10 release for S20 device
  • Android 10 release for Note 20 devices
  • Android 11 (R) release (S20, others later)

Feb. 01, 2020

Aug. 2020

Q4 2020

Knox Service Plugin



  • Work profile on company owned device support for Knox 3.7+ & Android 11+
  • App separation on Fully Managed
  • Deep settings special access for video
  • VPN over tethering user certification
  • Strongswan based VPN settings for PO
  • Device key mapping mutual exclusivity between Teams PTT and XCover PTT
  • Samsung DeX monitor resolution

Sept. 2020



Knox E-FOTA One


  • Service improvements
    • EMM support
    • Custom firmware
  • Knox E-FOTA One admin portal improvements
    • Warning message for devices synced from an EMM
    • Viewing the client app’s version number
    • Monitoring license usage in the Dashboard
    • Dashboard with no data

Nov. 4, 2020

Knox Managed Service Provider Portal


  • A Managed Service Provider can now delink and disconnect relationship with managed customer
  • Managed Service Provider added company name character limit

Nov. 4, 2020

Reseller Portal


  • Updated Reseller Portal logos and branding
  • Profile alias support for Knox Configure in Reseller Portal
  • Knox Deployment Program API enhancements to cover profile alias for Knox Configure

Nov. 4, 2020

Knox E-FOTA on MDM


End of Sales & Service Notice 

  • End of Sale - Jan. 31, 2021
  • End of Service - July 31, 2022

Jan. 31, 2021

July 31, 2022


Content highlights


8 tips for securing remote workforces


Galaxy Enterprise Edition: The ultimate business solution centerpiece

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