April 29, 2020

Introducing Knox Suite

Samsung Knox Team

*The blog has been updated January, 2023.

We’re pleased to announce Knox Suite, Samsung’s new offering for businesses that bundles four of our leading mobile enterprise solutions — Knox Manage, Knox Platform for Enterprise, Knox Mobile Enrollment, Knox E-FOTA, and Knox Asset Intelligence — into a single purchase with one license key.

The products in the suite are market-proven and are designed to give businesses advanced management, end-to-end security, and strong flexibility to secure, deploy, and manage devices throughout their lifecycle:

Knox Platform for Enterprise enables IT admins to safeguard data at both the hardware and software level, removing the risk of being compromised on Samsung devices.

Knox Mobile Enrollment allows IT admins to bulk enroll devices into their enterprise, without the need for IMEI management and verification.

Knox Manage is our simple and lightweight EMM for IT admins to monitor and manage devices, and secure corporate data across multiple operating systems.

Knox E-FOTA allows organizations to remotely control firmware versions on mobile devices without end-user interaction.

Knox Asset Intelligence is a cloud-based data analytics tool for operational insights and productivity.

Combining these products into one purchase provides organizations with better value through a more affordable price point, simplified license management, and a seamless user experience with onboarding and managing devices between Knox consoles.

Try Knox Suite for free for 90 days to see if it’s the right fit for your business, or purchase a Knox Suite license key now.

Refer to the Knox Suite documentation for a deep dive, and read our list of frequently asked questions below to better understand this new offering.

 

We encourage Knox customers to explore the new dashboard, and to share their questions or feedback with our team. 

 

FAQs

Q: Is Knox Suite a new solution?

A: Knox Suite is a new consolidated business offering from Samsung, but not a new solution. It includes four popular Knox enterprise solutions — Knox ManageKnox Platform for EnterpriseKnox Mobile Enrollment, Knox E-FOTA, and Knox Asset Intelligence — all available to use as one purchase under one license key.

Q: Can I try Knox Suite before buying it?

A: Yes, you can! Like all our business solutions, Samsung offers you a full-feature 90-day trial of Knox Suite so you can see how powerful and easy it is to use.

Q: Can I still try and purchase the solutions in Knox Suite individually?

A: Yes, customers will still be able to get free trials for and purchase Knox Manage, Knox Platform for Enterprise, Knox Mobile Enrollment, Knox E-FOTA, and Knox Asset Intelligence from SamsungKnox.com.

Q: I have already purchased one of the solutions available in Knox Suite. Can I upgrade to Knox Suite?

A: If you had previously purchased Knox Manage, you can purchase Knox Suite and replace your existing Knox Manage license key with a new Knox Suite license key within the Knox Manage tenant.

If you had previously purchased Knox E-FOTA, either the ‘on MDM’ or ‘Advanced’ edition, you will have to migrate your devices to Knox Suite. This means you will have to stop using your existing E-FOTA version and move to Knox E-FOTA One included in the Knox Suite.

Q: How do I use the one license key from Knox Suite in different Knox consoles? 
A: The Knox Suite license key can be used in both the Knox Manage and Knox E-FOTA consoles. If an IT admin enrolls a device with the same IMEI in both consoles, only one license count will be deducted.

Q: Does Knox Suite give me additional features I couldn’t get in single Samsung products?

A: While KPE is now free to use, there are features accessible exclusively with a Knox Suite license. This includes Knox Browser, shortcut access to Knox Remote Support tool, and more to come.

 

If you have more questions about Knox Suite, we’d love to hear from you. Please contact our sales teams to see how we can help address your organization’s needs.

[Icon] close

Get the right solution for your business

Join 25,000+ organizations around the world.

[Icon] suitcase
Are you a reseller or solution partner?

Get access to the Knox Partner Program for helpful partner tools, such as the Knox Deployment Program portal, Knox MSP portal, partner SDKs, and more.

[Icon] info
Unified Endpoint Management
Knox Suite
Rebranding and customization
Knox Configure
Fraud and theft protection
Knox Guard
Device protection plan
Samsung Care + for Business
Other products & services

Get started with

[Image] Knox Suite

All-in-one solution bundle for enterprise mobility.

[Icon] Check mark

Join us and get a 90-day free trial for Knox Suite and other Knox products. *Approval required

[Icon] Check mark

A complete set of tools to secure, deploy, manage, and analyze your enterprise's corporate mobile devices.

[Icon] Check mark

Try powerful features bundled with Knox Suite, such as Knox Remote Support.

Knox Suite include:

[Icon] Knox Platform for Enterprise Knox Platform for Enterprise
[Icon] Knox E-FOTA Knox E-FOTA
[Icon] Knox Mobile Enrollment Knox Mobile Enrollment
[Icon] Knox Asset Intelligence Knox Asset Intelligence
[Icon] knox manage Knox Manage
[Icon] knox capture Knox Capture

Get started with

[Image] Knox Configure Logo

Remotely configure Samsung devices in bulk and tailor them to specific needs, right out of the box.

[Icon] Check mark

After approval, you can try both the:

  • Setup edition — designed for a one-time deployment
  • Dynamic edition — deploy and update policies as many times without a factory reset.
[Icon] Check mark

Try either the Setup edition or Dynamic edition of Knox Configure on up to 30 devices.

[Icon] Check mark

Get a free Knox Suite trial upon approval to try our UEM.

Get started with

[Icon] Knox Guard Logo

Remotely control Samsung devices to reduce financial risks and protect assets.

[Icon] Check mark

After you get approved, generate your free trial license for 90 days.

check-mark

Try all the features of Knox Guard on up to 30 devices, including SIM control and device locking.

[Icon] Check mark

Get a free Knox Suite trial upon approval to try our UEM.

Get started with

[Image] Samsung Care Plus For Business Logo

Protect your business devices against accidental damage and mechanical breakdowns.

[Icon] Check mark

Are you already a Samsung Care+ for Business customer? Create an account and access the Samsung Care+ for Business console.

[Icon] Check mark

Contact the Samsung sales team and get peace of mind for your devices.

Other products & services

[Image] Others logo
[Icon] Check mark

Samsung offers additional solutions to serve the unique needs of your business. Talk to a Samsung expert today.

CONTACT SALES
Back to top